What means aimed to organize work are available in eComStation?
* Chat for group of workers, located in different offices / cities - ?
* Generate tasks for workers - ?
* Queue of customers and N employees - ? How to give access to the queue (so employees can monitor the queue, change status of the orders)?
* Keep record of hardware / commodities (internal, without web-interface)
* Small phone call center: detect number, show information about the customer from DB.
See also: Order database for eCS -- http://ecomstation.ru/commentnews.php>