[...]

If you drive a car in North

America, chances are you're a member of AAA.

Founded in 1902, AAA (American Automobile

Association) is the world's largest motor club, serving more

than 39 million members via 1,000 offices throughout the USA and

Canada.

AAA

Auto Club South Inc, the fourth-largest affiliate of AAA,

is a not-for-profit Club serving more than 1.5 million members

through 40 retail offices and three emergency road service centers

located in West Florida, Georgia, and Tennessee. The Club also

operates a travel agency in North Carolina and is partner in the

Disney/AAA Welcome Center in Florida.

[...]

Explained Petrilli: "MQSeries basically takes care of the

communication between our distributed PCs and initiates the process

for the conversation with the credit card providers. Each cashier can

start this process from the desktop and can kick it out over the

local network to an IBM PC running MQSeries for OS/2 that initiates

the connectivity to the credit card provider."

Petrilli cited the key business advantages in implementing the

solution: "Any company dealing with credit cards will tell you

that speed, stability and reliability are imperative. With MQSeries,

we have made significant improvements in each of these areas. The new

system is definitely faster - credit card processing went from around

45 seconds to between 8 and 12 seconds per request. Basically,

Technology Investments took a process and cut the time by two-thirds,

so the customers can get serviced a lot quicker. This gives us a

definite competitive advantage, allowing us to process more work

faster." So far, so good.

[...]